This article provides a step-by-step guide to resolve an issue where PDF invoices are not previewing within the ProcurementExpress.com platform using the Chrome browser. This solution is based on troubleshooting a similar issue in a different platfor
This article provides a step-by-step guide to resolve an issue where PDF invoices are not previewing within the ProcurementExpress.com platform using the Chrome browser. This solution is based on troubleshooting a similar issue in a different platform, Fish Direct.1
The problem likely stems from the browser's default setting to download PDFs instead of opening them directly within Chrome. This can be easily fixed by adjusting the PDF document settings in Chrome.
Here's how:
1.
Open the Chrome browser settings. You can do this by either:
○
Clicking on the three vertical dots in the top right corner of your browser window, then selecting "Settings".
○
Typing "chrome://settings" in the address bar.
2.
Search for "PDF". A section titled "Site Settings" should appear in the search results. Click on it.
3.
Navigate to "Additional content settings" and then select "PDF documents". This section might be somewhat hidden, but it contains the crucial setting for controlling how PDFs are handled.
4.
Change the default behavior from "Download PDFs" to "Open PDFs in Chrome". This adjustment instructs Chrome to display PDFs directly within the browser window instead of downloading them.
5.
Go back to ProcurementExpress.com and refresh the page. The PDF invoices should now preview correctly.
By following these steps, you should be able to resolve the PDF preview issue in ProcurementExpress.com. If the issue persists, you may want to contact ProcurementExpress.com support for further assistance.