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      How to Manage RFQs from the Supplier Portal

      This article outlines the different statuses in the RFQ section and explains how to submit a quote through the supplier portal.

      Please note: To upload a quote to an RFQ, you need to be logged into the supplier portal with the email address that originally received the RFQ email from the customer's account. 

      Article Content: 

      1. Accessing the Supplier portal.
      2. RFQ statues.
      3. How to upload a Quote to an RFQ. 

      Accessing the Supplier portal:

      To access the supplier portal, you will need to create a supplier account or sign in. When you receive the RFQ email, you will see an instruction section at the top of the email template. Clicking on 'here' will direct you to the sign-in page for the supplier portal.

      Signing In to the Supplier portal:

      Once redirected, you can enter your login credentials and then sign in from this page:

      Creating a Supplier account: 

      If you do not have a supplier account, you can click on the "Create Supplier Account": 

      Continue with entering your information, and click on "Get Started" once everything has been entered. 
      Moving forward you can simply sign in to the supplier account you just created. 


      RFQ statuses: 

      The RFQ tab in the supplier portal has a couple of different statuses, namely: All, Published, Open For Quote, and Closed/Allocated:

      • All : This will show all the RFQ's sent to you from the user regardless of status.
      • Published : Once the RFQ has been published you will receive an email from the system to inform you that the user sent you an RFQ. At this stage you won't be able to submit a quote yet. 
      • Open for Quote : When the status changes to Open for Quote you will be able to upload quotes to the RFQ. 
      • Closed : After the RFQ has been closed you will no longer be able to submit any quotes against it anymore. 
      • Allocated : Once the user decided on a winning bid, you will see the Allocated status appear on the RFQ. If you open an Allocated RFQ and notice an additional status called "Winning Bid" it means the customer has selected your quote to raise a Purchase Order for. 

        You will also receive an email from the system informing you that you won the bid. 

      How to upload a Quote to an RFQ: 

      Once the RFQ status has been set to be "Open for Quote" this will allow you to you to attach a quote. 

      • Go to RFQ > Open for Quote in the lefthand menu.
      • Select the RFQ for which you want to submit a quote.
      • Click on Submit Quote.
      • Enter the needed information on the prompt that appears:
        • Make sure that the Quote Currency is correct.
        • Enter the Estimated Delivery Date.
        • Select which product's you are submitting the Quote for.
        • Enter the Quote Amount.
        • Add any comments in regards to the products (Optional).
        • At the bottom you can Enter any additional comments you may have (Optional). 
        • Click on the Choose files button and select the quote you wish to submit Or drag-and-drop the file onto the Choose files button.
        •  Click on Submit Quote
      • Once the quote has been successfully uploaded you will be able to see it below the Quotes section on the RFQ preview page

      Still have a few questions? Use the Live Chat Icon in the bottom right-hand corner or send an email to  to get in touch with the friendly support team.
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